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Entry-Level Dental Receptionist & Management Training

Build dental front-desk skills in 12 weeks. Study scheduling, patient communication, dental terminology, office software, insurance, billing and patient records.

Earn a diploma from Dental Assisting and Team Institute when you successfully complete the program. Your training includes HIPAA topics, with resume support and career assistance for your job search.

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Why Choose Us

Program Benefits

A program designed around your life and the realities of the dental industry.

Accelerated Training

Complete the program in 12 weeks.

Flexible Scheduling

Ask Andrea about upcoming class dates and the current schedule.

Experienced Instructors

Learn from industry professionals who bring real-world expertise.

Career Support

Get resume support and career assistance for your job search. Employment is not guaranteed.

Tuition & Payment Options

Contact admissions for current tuition and payment-plan details.

Ask About Receptionist Tuition & Start Dates

Curriculum Overview

What You'll Learn

Six core modules engineered around real dental front desk operations.

Module 01

Dental Software & Terminology

Learn how to work with the most common dental software such as Dentrix, Eaglesoft, and OpenDental. Distinguish between restorative, preventive, and major procedures and learn how to translate clinical notes into billing codes.

Module 02

Patient Scheduling & Appointment Management

Learn how to build a productive schedule using block scheduling, triage emergencies and manage cancellations. Work with real front desk scripts and active role plays to prepare you for customer interaction.

Module 03

Dental Insurance Fundamentals

Learn how to differentiate PPO, HMO, Medicaid, and FFS plans and define deductible, maximum, co-pay, co-insurance, UCR, EOB as well as learn the differences between in-network and out-of-network insurance.

Module 04

Treatment Coordination & Case Presentation Support

Learn how to present a treatment plan with confidence and empathy. Explain the difference between "need" and "want" in dentistry, and overcome common objections such as cost, time, and fear.

Module 05

Financial Policies, Estimates, & Payment Collection

Learn how to enforce the practice's financial policy, calculate accurate patient estimates and manage over-the-counter payment collections.

Module 06

HIPAA, Compliance, & Risk Management

Learn how to apply HIPAA Privacy and Security Rules to front desk operations. Identify PHI and understand OSHA basics for the administrative area to protect patient data.

Frequently Asked Questions

How long is the Dental Receptionist & Management program?

The Dental Receptionist & Management program is 12 weeks long.

What affects dental receptionist pay?

Pay varies by employer, location, experience and responsibilities. Completion of this program does not guarantee a job or a particular salary.

What skills will I develop?

The Dental Receptionist & Management program covers patient communication, scheduling, dental software, insurance, billing and patient records.

What do I receive when I complete this program?

After successfully completing the Dental Receptionist & Management program, you receive a diploma from Dental Assisting and Team Institute. The curriculum includes HIPAA training.

What’s the difference between a dental receptionist and a dental assistant?

A dental assistant works chairside helping the dentist with clinical tasks. A receptionist works at the front desk, handling scheduling, insurance, billing and patient communication. Explore our Dental Assisting program or Dental Receptionist & Management program to compare the training.

What are the duties of a dental receptionist?

Dental receptionists greet patients, schedule appointments, verify insurance, collect payments, manage records and support communication between patients and the clinical team.

How should I choose a dental receptionist program?

Compare the curriculum, schedule, total cost, completion document and student support. Ask admissions how this program fits your goals and availability.

What are the tuition and upcoming class dates?

Ask Andrea for current tuition, payment options and available dates for the Dental Receptionist & Management program.

Build Your Skills for the Front Desk

Build practical front-desk skills in scheduling, patient communication, billing and dental office systems. Earn a school-issued diploma when you successfully complete the program.